The operator behind the itinerary
Vb Japan DMC operates luxury FIT, group and MICE programmes across 43 Japanese destinations exclusively for the travel trade - run from our Wakayama office and our own Japan ground network of vetted hotels, guides and transport.
What we believe a DMC owes its agencies
A 24-hour answer to every brief. Net rates with no hidden margin on the ground. A named coordinator who never contacts your client directly. And honest operational advice - including telling you when a routing your client wants will not work well, before you sell it.
That last one costs us work occasionally, and we think it is the whole job. An itinerary that looks good on a quotation and falls apart on a Kyoto side street was never worth winning.
The people behind Vb Japan DMC
A small, hands-on team across New Zealand, Japan and India - every enquiry reaches a real person, not a queue. Two of us sit inside Japan, which is what makes 24/7 on-tour support a real commitment rather than a line on a website.
Bhavin Vaghela
Founder and Director of Vb Japan DMC and Vb DMC Co. Leads trade relationships and operations across the company's Japan ground network, with 15+ years of experience in the market.
Uzma Kouser
Leads trade partner outreach and agent relationships, connecting travel agents and tour operators with Vb Japan DMC. Runs the South Asia desk on India Standard Time.
Becky
Runs ground logistics inside Japan - coach and vehicle allocation, guide assignment, rail bookings and the sequencing that keeps a multi-city itinerary on schedule.
Jason
On-the-ground coordination during travel: supplier liaison in Japanese, same-day changes, delays and weather rerouting, and the point of contact while a group is actually moving.
Who you are actually contracting
Our contracting entity is VB2010 Group Limited, NZBN 9429045892981, registered in Auckland, New Zealand, with our operations office at 13-15 Kakinokizaka, Hashimoto, Wakayama 648-0097, Japan. We hold JATA Overseas Allied Member No. 43476 and are listed with JNTO.
Every one of those is checkable in a public register, and we publish them precisely so you can check. We would encourage you to do the same with anyone else you are considering - our guide to vetting a Japan DMC sets out how, and one useful piece of literacy it covers is that JNTO markets Japan and does not license operators, so nobody can be "JNTO-licensed".
Our trade terms and payment and settlement schedule are published in full rather than produced on request after a deposit.
B2B only, under your brand
We work with travel agencies, tour operators, incentive houses and corporate planners, and nobody else. We do not sell direct, we do not publish retail prices that would undercut you, and we do not contact your client.
Quotations are net and itemised, returned within 24 hours and held four days. Single services, FIT and small groups can be taken on 24 to 48 hours notice; larger group movements need 45 days. Guiding runs in English, German and Spanish.
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