Ground Handling · B2B Only
Your ground team in Japan
Transfers, bullet-train bookings, luggage forwarding, coaches and 24/7 on-tour support — the logistics layer under your itinerary, coordinated in English, executed in Japanese.
Ground handling: FAQs
Which transfers do you operate?
Airport transfers at Narita, Haneda, Kansai and all regional gateways; private cars, coaches, and rail-station assists — plus luggage forwarding between hotels so clients travel light on ryokan nights.
Do you book bullet-train tickets?
Yes — reserved shinkansen seats, including luggage-space reservations that are mandatory for large cases on the Tokaido line, and group rail movements with platform assistance.
What does 24/7 on-tour support mean in practice?
A named coordinator reachable by WhatsApp throughout the itinerary, handling delays, weather rerouting, medical situations and same-day changes directly with suppliers in Japanese.